Shipping policy

Thank you for shopping with Elite Wellness Vitality. This Shipping Policy explains how and when your order will be delivered.

Processing Time

Orders are processed within one to two business days. Processing times may be longer during holidays or high volume periods.

Shipping Methods and Delivery Times

We offer standard and expedited shipping options. Delivery times depend on the carrier and your location. Once the package is shipped, tracking information will be emailed to you.

Shipping Delays

Delays may occur because of weather, carrier issues or other factors outside our control. Once the package has been handed to the carrier, Elite Wellness Vitality is not responsible for delays.

Shipping Address Accuracy

Please make sure your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

If a package is marked delivered but is not received, please contact the carrier directly. We cannot replace or refund orders that carriers confirm as delivered.

Damaged Orders

If your package arrives damaged, contact us within forty eight hours and include photos of the item and packaging so we can assist you.

International Shipping

At the moment, we ship only within the United States unless otherwise stated.

Contact

If you have questions regarding shipping or need help with an order, please visit our Contact Us page.